Seren — Your data & account deletion
Public data-deletion page (Google Play requires an account-deletion URL; Apple requires in-app deletion).
You're in control of your data on Seren.
Export your data
In Seren: Settings → Agent & privacy → Export my data, or email privacy@seren.social. You'll receive a copy of your personal data (profile, connections, messages, and account details).
Delete your account
In Seren: Settings → Agent & privacy → Delete account. If you can't access the app, email privacy@seren.social from your account address and we'll process it.
What gets deleted
Your profile, matching signals/embeddings, introductions, messages, and account identifiers are erased or anonymised.
What we may keep (and why)
Limited records required for legal, accounting, fraud-prevention, or safety reasons, retained only as long as necessary and then deleted. Payment records are held by Stripe under their terms and applicable law.
Timing
Deletion is processed within 30 days; backups cycle out within a further 30 days.
Questions: privacy@seren.social.