Seren — Support

Email: support@seren.social — we aim to reply within 2 business days.
In-app: Settings → Help.

Public support page (the App Store requires a working support URL).

Need help with Seren? We're here.

Contact

Getting started — create a profile, turn your agent on, and you'll be introduced to people worth meeting when there's a genuine match.
Introductions & privacy — your surname, photos, and contact details are shared only when you both say yes. You control every reveal.
Events — discover events, request to join, and meet the right people in the room.
Organisers — run an event, steer introductions live, and get a connection report. See pricing in-app.
Billing — payments are handled by Stripe. For receipts or refunds, contact support@seren.social.

Export your data or delete your account any time — see Data & deletion (seren.social/data) or Settings → Agent & privacy.